support

Time Machines, and nothing changing

On an adventure to source electronic copies of documents, I wrote the best part of a decade ago I found...

The duality of hosting solution customers.

There is a considerable duality regarding the outlook of the end user when you are looking at types of hosting...

Stages Technical Support

I do technical support. I do. I feel like someone at an Alcoholics Anonymous meeting saying that – but that...

Secure OR Backed-Up?

Secure or Backed Up. You know Рthat should never be a choice you have to make. Would you like your...

Things you hear in support.

Today is a wonderful day. The sun is out, the sky is blue… but people are using the wrong words...

Technical Support: The struggle is real

You spot patterns – that is what you do. You spot patterns and spot for pattern solutions – recipes if...

“It’s only a quick question…”

“It’s only a quick question…” is one of those phrases that can wrong foot me in an instant. Sure –...

When BT go down

British Telecom (BT) are a large if not the largest ex state run communications provider within the UK. In fact,...

Wiggle Lost my Garmin

“CONFIDENTIALITY NOTICE: This e mail message is intended only for the person to whom it is addressed and may contain...

“My WordPress has been hacked”

I am not a WordPress guru. I am not a security consultant. I am a person who has to hand...

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